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Metro Subway

Guide to New Ticket Vending Machines & Faregates

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MTA Metro Subway New Ticket Center

“Touch & Go”...it’s easy!

1. Press any button to begin.

2. SELECT TICKET TYPE: Press the button to

choose the type of ticket you want.

3. SELECT FARE TYPE (second screen): Press the button to choose the type of fare you are purchasing (Full fare, Student, etc.).

4. SELECT PAYMENT METHOD (third screen):

Will give you the option of purchasing multiple tickets up to 10 and will calculate the amount owed. At this point, insert cash.

5. If you choose the "Other Passes" category on the SELECT TICKET TYPE screen, you will be guided through the purchase of Weekly or Monthly "Go Passes."

• Exact fare will be be needed if machine is out of change.

Single Trip Tickets – travel must be completed within 90 minutes of purchase.

Round Trip Tickets – t valid only on the day of purchase. The first trip must be completed within 90 minutes of purchase. The return trip must be used on the same day of purchase.

[CENTER SPREAD - LABELS]

Audio Button

Ticket/Change Bin

1. Issues Single Trip, Round Trip, and Day Passes

2. Coin Return

3. Issues Receipts

Cancel Button

Coin Slot

Bill Acceptor

Ticket Slot

1. Issues Weekly and Monthly "Go Passes"

[CENTER SPREAD - continued]

New to Metro Subway!

Day, Weekly and Monthly "Go Passes" will be sold at Metro Subway Ticket Vending Machines.

ADA Accessible

Press the audio button at the bottom left of the machine to hear instructions. This button can be pressed 2 more times to adjust volume. These machines also feature tactile strips with Braille and raised letters.

Audio technology and reachable operating features make new machines accessible and usable by individuals with disabilities. Likewise, the new faregate aisles will accommodate access without assistance.

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New Faregates with Easier Access

New faregates are being installed at stations throughout the MTA Metro Subway System.  Please be patient during the installation process. If you experience any difficulties using these new travel tools, see the Station Manager. The new faregates will feature bi-parting leaves, replacing turnstiles and allowing easier access. This new feature will make it more convenient and accessible for all patrons to pass through the aisles without assistance.  Additionally, with the installation of Touch & Go Ticket Centers, most types of magnetic Go Passes are available for purchase at Metro Subway Stations.

Expect the new faregate to capture your Single Trip ticket when you exit the system, and to capture your Round Trip ticket when you exit the system on your return trip.

Every effort is being made to minimize customer inconveniences during the installation period.  If you experience any difficulty please see the Station Manager.

The picture above is an example of the new faregates.

Ticket Center Tips

• Only $1, $5, $10, and $20 bills accepted.
• No pennies are accepted.
• No tokens are accepted.
• Max of 40 coins can be inserted into Ticket Vending Machines.
• Max of 15 bills can be inserted into Ticket  Vending Machines.