MTA Mission, Vision and Values
With dignity and respect, the MTA provides and supports accessible transit networks that are customer focused, safe, appealing, reliable, and efficient throughout Maryland.
With great people providing quality service, we will be the best transit agency in the United States.
The MTA holds the following as key values:
We will :
- Encourage open and respectful communication among MTA employees and with customers
- Promote a safe and secure environment for the entire MTA community
- Conduct business in an honest and ethical manner
- Respect the needs, strengths and values of each other
- Promote innovation
- Promote diversity
- Empower people with responsibility and hold people accountable
- Work together as a team to build consensus