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Department of Maryland Transit Administration
Paul J. Wiedefeld, MTA Administrator
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Steps to using MTA Bus Service

 

 

 

A PICTURE OF A MTA CUSTOMER ON THE BUS LIFT BOARDING THE BUS.

 

• Please arrive at the Bus stop at least 5 minutes early. Be sure that you are near the Bus stop so the operator can see you.

 

• If you require use of the lift or ramp; please stay at least 6 feet away from the Bus so that the lift or ramp can be lowered into place safely.

 

• If it is a kneeling Bus, please let the operator know.  The operator will lower to make boarding easier.

 

• If you use the lift to board the Bus in your wheelchair, you may face forward or backward. In some cases it is easier to board by backing your device onto the lift because after you are safely on board the Bus, you will not have to turn around to enter the securement area.

 

• If you use a mechanized mobility (wheelchair, scooter) device, please turn off the device and lock the wheels while you are on   the lift. When you are safely secured, please turn off the mobility device.

 

• With “Low Floor” Buses, boarding is faster and more convenient using the ramp, you will board directly onto the bus.

 

For wheelchair users:

 

A common wheelchair as defined in the Americans with Disabilities Act (ADA) is one that does not exceed 30 inches in width and 48 inches in length (when measured 2 inches from the ground) and does not exceed 600 pounds when occupied.  Under the ADA, public transportation providers are not mandated to accommodate mobility devices falling outside of these specifications on a fixed route.