Frequently Asked Questions for Commuter Bus
Are seats reserved on an MTA Commuter Bus?
No seats are reserved on Commuter Bus coaches. Please do not inconvenience others by holding seats or blocking seats with parcels or items of clothing. Please do not place your feet on seats even when protected by newspapers or other coverings.
Are MTA passengers permitted to stand on an MTA Commuter Bus?
Generally, no. Because our Commuter Buses travel at highway speeds, passengers must be seated for their own safety. If a particular bus that you wish to board has all its seats taken, you will be asked to wait for the next available bus. The MTA recognizes the inconvenience of being left behind, and we work hard to provide enough service to meet the demand.
Standees are permitted only in emergency situations, such as if a bus should become disabled on a highway and the following bus stops to pick up its passengers. Also, standees are permitted on the last trip of the day, so as to avoid stranding our riders away from home. We're sorry, but we do not classify as an "emergency" your need to get to your destination by a certain time in order to meet work responsibilities, child-care deadlines, etc.
How do I check my baggage on an MTA Commuter Bus?
There is no checked baggage on MTA Commuter Bus coaches. Luggage & baggage may be stowed below in the storage compartments on MTA coaches with this feature. The following items are not permitted on coaches: non-folding baby carriages, bicycles (except folding bikes in a case), surfboards, skis and any items that may cause safety hazards or inconvenience to other passengers. For safety reasons, folding bikes and hard sided luggage are not allowed in the overhead racks. Unattended baggage and packages left on the bus are subject to search and possible destruction. We ask your cooperation in making sure that you have all personal possessions when leaving the coach.
Are pets permitted on an MTA Commuter Bus?
Only small pets, confined in closed containers, are permitted on MTA Commuter Bus coaches. The container must be carried by the owner and not placed on a seat or in the aisle. Service animals accompanying passengers with disabilities are welcome on board.
Is eating & drinking permitted on an MTA Commuter Bus?
Food and beverages are prohibited on MTA Commuter Bus coaches.
Are bathrooms available on an MTA Commuter Bus?
For your convenience, most MTA Commuter Buses are restroom equipped. However, there is a small number of MTA Commuter Buses that do not have bathrooms. If this is a concern to you, we suggest that you ask the bus driver before paying your fare.
Is smoking permitted on an MTA Commuter Bus?
Smoking is NOT permitted on MTA Commuter Bus coaches or inside bathrooms.
Courtesy is an essential component to embrace. A stress-free atmosphere is advantageous to ease the daily commute to work and back home. Therefore, it never hurts for commuter transit patrons to brush up on some familiar points that need to be reinforced from time to time.
- Since commuter coaches do not have designated areas for seniors or for individuals with temporary or permanent disabilities, we ask that riders consider offering those seats at the front of the coach to those passengers with special needs.
- Passengers should also be aware that they should not fill up an additional seat with packages or other oversized items without paying for the use of that second seat. This is considered "fare evasion," and a rider may be cited for failing to surrender the extra seat when asked to comply with the coach rules.
- Eating food, consuming beverages, and smoking tobacco products is strictly prohibited on all MTA commuter transit vehicles.
- Shoes and shirts are required.
- Please remember to use headphones when playing radios or audio devices. Also remember to keep them at a reasonable volume level so as not to disturb those seated nearby.
- Finally, be mindful of your fellow passengers while talking on your cell phone - you may be talking too loud for your fellow commuters who are trying to read or rest.
Taking the time to be respectful of the passengers around you will be time well spent, and can make traveling a much more pleasant experience for everyone. The MTA thanks you for respecting your commuting neighbors and for helping to make courtesy contagious.
The MTA is a big supporter of the slogan "Courtesy is Contagious." Our riders are primarily concerned with arriving to work on time. Often in the rush to get to work, many passengers become forgetful about the needs of their fellow commuters who are sitting around them.
Why should passengers be considerate of their commuting neighbors?