GENERAL INFORMATION

MARC Train Service is operated under contract with the National Railroad Passenger Corporation (Amtrak) and CSX Transportation.

While every effort is made to maintain published schedules, the train schedules, fares and other information shown in MARC timetables and this brochure are subject to change without notice. Neither the Maryland Transit Administration (MTA), Amtrak nor CSX Transportation assume responsibility for inconvenience or damages resulting from missed stops, canceled or delayed trains, failures to make connections, or shortages of equipment.

Your comments and suggestions regarding the quality of our service are important to us. Please write directly to:
MTA Office of Customer Information, 6 Saint Paul Street, Baltimore, MD 21202-1614 or MARC@mtamaryland.com

MTA E-MAIL NEWS & UPDATE SERVICE
Want to stay on top of important MTA Bus, Light Rail, Metro Subway and MARC news? Plus, get critical information on schedule changes, delays and cancellations conveniently on your home or office computer, or your cellphone?
Registration is easy and free. Go to www.mtamaryland.com and click on "E-mail Notifications."

ONBOARD RULES

Security

• Passengers will not be allowed to board trains at Washington, DC until the track is posted. We ask that
you cooperate with train crews and ushers by remaining within the station waiting area until the train is ready
for boarding.

• Keep your personal belongings with you at all times.

• Be alert to other passengers and remind them if they leave any parcels behind.

• Report any suspicious individuals or behavior to your conductor or a station agent.

• Unattended baggage and packages are subject to search and possible destruction. We ask your
cooperation in making sure you have all your personal possessions when leaving the train.

Train Conductor

The conductor is in charge of the train. Please be governed by the instructions of the conductor while riding any MARC Train, and feel free to contact the conductor regarding any service problems. Persons needing assistance should contact the conductor in advance of their deboarding station.

Baggage

Only items which can be safely and easily carried by the passenger may be brought on the train. There is no checked baggage on MARC Trains. The following items are not permitted on trains: non-folding baby carriages, bicycles (except folding bikes), surfboards, skis, and any items which can cause safety hazards or inconvenience to other passengers. For safety reasons, folding bicycles and hard-sided luggage are not allowed in the overhead racks. Lockers for bikes are available at many stations.
Call 410-767-8749 for details.

Lost And Found

Lost items may be turned in at any endpoint location, so passengers should call the appropriate origin or destination Lost and Found offices to check for lost articles and tickets. See MARC website at www.mtamaryland.com for more details.

MARC Station Lost And Found Offices

Washington, DC–Union Station	202-906-3109
Baltimore Penn Station	410-291-4267
Frederick Station	301-682-9716

MARC Riders Advisory Council
MARC riders are represented by an all volunteer advisory council that meets monthly in Washington, DC.  See the Council website for more details: www.marcriders.com.  To contact them with any questions please email at: marccouncil@mtamaryland.com.

Quiet Cars
Most rush hour MARC Trains have a Quiet Car, which is located next to the locomotive at the north end of the train. These trains are noted with a “Q” at the top of the column in the current MARC timetable. Passengers in the Quiet Car must not use cellphones and must keep all audio devices, such as laptops, PDAs and pagers turned off or in a silent mode. Passengers may speak, but only in low whispers. Seating is available on a first come, first served basis. Note: Quiet Car is a registered service mark of Amtrak.

Pets and Service Animals

Only small pets, confined in closed carriers, are permitted on MARC Trains. Service animals accompanying passengers with disabilities are welcome onboard.

Standees

For safety and consideration of other passengers, please do not stand in aisles when seats are available. Standing is never allowed on stairs or in vestibules. Conductors will direct standing passengers to seats when available. Please remain in your seat until shortly before arriving at your station for your own safety and as a courtesy to others.

Smoking

Smoking is not permitted on MARC Trains, inside stations and waiting rooms, nor on the platform at Washington, DC–Union Station.

Courtesy Considerations While Riding

No seats are reserved on MARC Trains. Please do not inconvenience others by holding seats or blocking seats with parcels or items of clothing.

Each train has one or more cars equipped to handle the special travel needs of passengers needing securement of mobility devices. X

Please do not place feet, food or beverages on seats, even when protected by newspapers or other coverings.

Maryland law requires that any audio device must be used with a headset, and the volume kept to a level that will not disturb others, while in public areas and onboard trains.

Please help keep MARC Trains clean by depositing trash in designated receptacles on the train or on platforms.

Unruly Passengers

Improper conduct, intoxication, offensive actions or language that is objectionable to other passengers and disruptive to the safe operation of the train is not permitted. Passengers displaying disorderly conduct will not be transported and will be asked to leave the train. No refunds will be made to passengers who have been removed from the train under these circumstances.

Unaccompanied Children

Children under 8 years of age may not travel unless accompanied by a parent or guardian (16 years of age or older).

Holiday and Severe Weather Schedules

 Please note that certain trains will make additional station stops when the S (Special Service) schedule is in effect.  These stops are listed in the footnotes for each MARC line. Schedules may also be adjusted during the Christmas and New Year’s holidays. Please consult the MARC timetables.

During periods of severe weather, MARC may also operate these same schedules in order to maintain a more reliable service.

There is no MARC service on New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Day, nor on weekends.

Ticket Purchase Options

MARC has installed Amtrak Quik-Trak self-serve ticketing kiosks at a number of MARC stations, in addition to those that are also served by Amtrak trains.  These kiosks sell one-way, weekly, and monthly MARC tickets at both regular and senior/disabled fares.  You may pay with an American Express, Discover, MasterCard or Visa card, or with a debit card.  You may also use the kiosk to obtain tickets for a previously-booked Amtrak reservation, even at locations where no Amtrak trains stop.

Most MARC stations are unstaffed and feature Amtrak Quik Trak machines.  These machines accept all major debit and credit cards.  One-way tickets may be purchased on the train when no ticket agent is available, with cash only.  tickets purchased on trains are subject to a $3.oo surcharge if the ticket office was open at train departure time.  The onboard surcharge of $3.00 is also accessed at locations with a Quik-Trak machine only.  Conductors cannot accept any bill denominations above $20.00 for cash fare sales on trains.  Passengers presenting bills larger than $20 will be asked to leave the train at the next station that has a ticket vending machine or ticket agent and purchase their ticket.

Tickets can be purchased with cash, major credit cards, SmartBenefits Vouchers or Commuter Choice Maryland vouchers, at any Amtrak ticket office, Odenton MARC Station, and the four Commuter Stores in Virginia. Passengers are required to show photo ID when buying MARC tickets at the ticket windows at Amtrak ticket offices.

SmartBenefits Vouchers and Commuter Choice Maryland vouchers cannot be accepted in excess of the price of a ticket. SmartBenefits Vouchers are accepted only with redeemable values of $1, $10, and $30. MARC tickets may also be purchased online at www.CommuterDirect.com. If you use a WMATA Smart Card and get transit Benefits electronically loaded to the card, you can apply some or all of those benefits toward the purchase of MARC tickets. Contact CommuterDirect.com for details.

Fares and on-train penalties paid in the absence of weekly or monthly tickets will not be credited or refunded. Children under the age of six may ride free with any passenger paying the full fare (limit of two children per full fare passenger). Additional children will be charged the appropriate full fare.

Senior citizens (age 65 and over), persons with disabilities, Medicare card holders and students with Student
Advantage Cards are eligible for reduced fares and may be asked for proof of eligibility at time of purchase or aboard the train. X

Ticket-by-Mail through CommuterDirect.com

Please note that the normal MARC refund policy applies to Ticket-by-Mail (TBM) purchases. Tickets returned after the start of the effective month will be refunded in the percentage indicated by the MARC refund policy contained in the MARC Riders' Guide. The postmark date on any refunded tickets will serve as the basis for refunds. Lost, damaged or stolen tickets will not be refunded or replaced. You will be held financially responsible for all tickets mailed to you. Late payments or returned checks will be cause for termination of participation in the TBM program. The Transit Link Card (TLC) portion ($80.00) of a ticket is not refundable under any circumstances.

One-Way Tickets

Good for one trip in either direction. This ticket is non-refundable and good for 6 months. Not valid for travel on Amtrak.

Weekly Tickets
Valid for use beginning on Saturday of designated week until midnight of the following Friday. May be used on selected Amtrak trains.

Monthly Tickets

Good for unlimited use during the calendar month for which the ticket is valid. May be used on selected Amtrak trains. See “Refunds” section to determine refund on monthly ticket.

Transit Link Card through CommuterDirect.com

The Maryland Transit Link Card (TLC) monthly ticket is a combination of MARC monthly and WMATA ticket that
has unlimited monthly use of the Washington, DC Metrorail system, including weekend travel. Cost is $80.00 added to your MARC monthly ticket, and it is available only through www.CommuterDirect.com.

Other Uses for MARC Weekly and Monthly Tickets

MARC weekly and monthly tickets can be used to ride Montgomery County RIDE ON buses and MTA Local Bus, Neighborhood Shuttles, Light Rail, Baltimore Metro Subway, MTA Commuter Bus No. 991 between Frederick, MD, Shady Grove and Frederick TransIT.

Lost Tickets

Lost, damaged or stolen tickets are non-refundable and irreplaceable. Do not laminate tickets as this may make them unreadable.

Refunds

One-way tickets are non-refundable.  Weekly tickets are refundable if returned no later than 11:59 p.m. the Friday prior to the effective week. Monthly tickets are refundable, based on calendar days, as follows:

        
Prior to effective month    100%
Days 1-5                              75%
Days 6-10                            50%

Any questions about refunds should be directed to:
(410) 767-3999 or 410-539-3497 (TTY)

Extension of Tickets

Passengers holding weekly, monthly, or Ten-Trip tickets wishing to travel to a point beyond their ticketed zone
destination must pay the appropriate one-way fare from their ticketed destination zone to their new destination. Passengers holding one-way tickets may pay the difference in fare between their ticketed and actual destination. No penalty will be charged for tickets extended aboard trains.

Group Tickets (10 or more passengers)

Customers must notify MARC Operations Center two weeks prior to date of travel at 410-454-7010 between the hours of 9:00 a.m. and 4:00 p.m., Monday through Friday.

Ticket Forfeiture

Alteration or mutilation of any ticket, or obtaining a ticket deceptively for the purpose of fraudulent transportation, will result in forfeiture of ticket.

Display of Tickets

Passengers must allow conductors, or any authorized representative, to inspect all tickets or cash fare receipts upon request. Tickets may be inspected more than once during a trip. Tickets must be removed from any carrying case if requested by the conductor and, if presented after date of expiration, must be surrendered. Passengers without valid tickets are subject to removal from train. 

OFF-SITE TICKET OUTLETS
@Crystal City: 703-413-4287 
@Rosslyn: 703-525-1995
@Ballston: 703-528-3541
@Shirlington: 703-820-4981 
CommuterDirect.com - 703-228-7433

LOCALLY OPERATED TRANSIT SERVICES WITH MARC TRAIN CONNECTIONS
Frederick County TransIT 301-694-2065 
www.co.frederick.md
Downtown Frederick, Monocacy, Point of Rocks stations

Connect-A-Ride/Howard Transit
(Corridor Transportation Corp.)  301-725-4000 
www.corridortransit.com   
BWI Marshall, Odenton, Savage, Dorsey, Muirkirk,  Laurel, and Laurel Racetrack stations 

Prince George's County-The Bus 301-883-5656
www.goprincegeorgescounty.com  
Greenbelt, College Park, Riverdale, New Carrollton stations

Harford County Transportation Services  800-924-8646 
www.harfordcountymd.gov/services/transportation/
Aberdeen, Edgewood stations

Washington Metropolitan Area Bus Service 202-637-7000
www.wmata.com
Metrobus B30 provides express service between the Greenbelt MARC/Metro Station and
BWI Thurgood Marshall Airport.

UMBC Transit 410-455-2454
www.umbc.edu.transit
BWI Marshall and Halethorpe stations

Ticket Cross-Honoring on Amtrak Trains

MARC weekly and monthly ticket holders (one-way tickets are NOT valid on Amtrak) may ride Amtrak trains that are listed in the MARC timetable at no additional cost. Travel must be in accordance with the zone/city pairs on the ticket, and only on days when MARC service operates. For example, a Washington, DC/Perryville ticket may be used to ride to Aberdeen, but a Washington, DC/Edgewood ticket could not be used to Aberdeen. Passengers may only ride Amtrak trains between the points indicated in the MARC timetable.

MARC weekly and monthly tickets may also be used to ride selected Amtrak “regional” trains on weekends and before and after MARC service hours on weekdays. For details go to www.mtamaryland.com and click on “MARC Train,” then “Amtrak Cross Honoring Policies.” Some trains not available at peak hours.

Travel Beyond Washington, DC

Tickets to and from Washington, DC are  not valid for travel beyond Washington, DC.  Passengers wishing to travel through Washington, DC must have a valid ticket to their final destination.  Brunswick Line tickets are not valid for travel to equivalent zones on the Camden and Penn Lines.  Penn and Camden Line tickets are cross-honored between the two lines for travel to equivalent zones.

Cross-Honoring of Tickets Table

Tickets sold to points on the Camden or Penn Lines are valid to equivalent destinations on the other line as
shown below:

MARC via Camden Line	MARC via Penn Line
Washington, DC-Union Station	Washington, DC-Union Station
Riverdale, MD College Park, MD Greenbelt, MD	New Carrollton, MD Seabrook, MD
Muirkirk, MD Laurel, MD Laurel Park, MD Savage, MD Jessup, MD	Bowie State, MD Odenton, MD
Dorsey, MD St. Denis, MD	BWI Marshall Airport Rail Station, MD Halethorpe, MD
Baltimore Camden Station, MD	West Baltimore, MD Baltimore Penn Station, MD

Eligibility for Senior/Disabilities Reduced Fares 
Senior citizens (age 65+), Individuals with Disabilities, and Medicare Cardholders must show one of the following to
be eligible for reduced fares on MARC Train:
• A valid MTA Senior/Disability photo ID card, OR
• Any valid government issued photo ID with proof of age, OR
• A valid disability ID from another transit agency and valid government issued photo ID, OR
• A Medicare card and any valid government issued photo ID.

ID for proof of eligibility must be shown at time of purchase and to the conductor onboard the train if requested.

Student Advantage

Discount one-way, weekly and monthly tickets for members of the MARC Train Student Advantage program are
applicable for passengers who present a valid Student Advantage card at the time of purchase, plus a valid
college ID. Discounts available from ticket agents or www.commuterdirect.com only. The discount is not
available for tickets sold at Amtrak Quik-Trak self-service ticketing machines. ID for proof of eligibility must be
shown to conductor onboard the train if requested. 

MARC Penn Line 
Perryville
650 Broad Street
Perryville, MD 21903
410-642-6429
Aberdeen
18 E Belair Avenue
@ US Rt. 40 East
Aberdeen, MD 21001
410-273-9766
Edgewood
2127 Old Edgewood Road
Edgewood, MD 21040
410-676-1334
Martin State Airport
2710 Eastern Blvd.
Middle River, MD 21220
410-687-2475
Penn Station
1500 N. Charles Street
Baltimore, MD 21202
410-291-4165
Daily
5:30am-9:30pm
West Baltimore
401 Smallwood Street
Baltimore, MD 21223
Halethorpe
5833 Southwestern Blvd.
Baltimore, MD 21227
BWI Marshall Rail Station
2 Amtrak Way
Linthicum, MD 21240
410-672-6169
Odenton
1400 Odenton Road 
Odenton, MD 21113
410-674-4885
Bowie State
13900 Old Jericho Park Road
Bowie, MD 20715
Seabrook
6221 Seabrook Road
Lanham, MD 20706
New Carrollton
4300 Garden City Drive @ New Carrollton Metro
Station
New Carrollton, MD 20784
Union Station
Mass. Ave. & First St. N.E.
202-906-3104

Camden Line*
Union Station

Mass. Ave. & First St. N.E.
202-906-3104
Riverdale

3 Queensbury Road
Riverdale, MD 20737
College Park

7202 Bowdoin Avenue
College Park, MD 20740
Greenbelt

5600 Greenbelt Metro Drive
Greenbelt, MD 20770
Muirkirk

7012-B Muirkirk Road
Beltsville, MD 20705
Laurel

22 Main Street
Laurel, MD 20707
301-725-3023
Laurel Racetrack

Laurel Racetrack Rd. between U.S.
1 & Md. 198
Laurel, MD 20725
Savage
9009 Dorsey Run Road
Annapolis Junction, MD 20701
410-880-6249
Jessup

8 Old Jessup Road
Jessup, MD 2079|
Dorsey
7000 Deerpath Rd. @ MD 100
between U.S. 1 & Md. 295
Elkridge, MD 21075
410-579-1623
St. Denis

1734 Arlington Avenue
Baltimore, MD 21227
Camden Line

Baltimore/Camden Station
301 West Camden Street
Baltimore, MD 21230
410-354-1093

Brunswick Line*

Martinsburg, WV

226 E. Martin Street
Martinsburg, WV 25401
304-263-3376

Duffields, WV

5057 Flowing Springs Road
Duffields, WV 25414

Harpers Ferry, WV

120 Potomac Street
Harper's Ferry, WV 25425

Brunswick

100 S. Maple Ave.
Brunswick, MD 21716
301-834-6380
Frederick

100 S. East Street
Frederick, MD 21704
301-682-9716
Monocacy
7800 Genstar Dr.
Frederick, MD 21703
Point of Rocks

4000 Clay Street
Point of Rocks, MD 21777
Dickerson

22211 Mt. Ephraim Rd.
Dickerson, MD 20842
Barnesville

8 Beallsville Road
Boyds, MD 20841
Boyds

15031 Clopper Rd.
Boyds, MD 20841
Germantown

19311 Mateny Hill Rd.
Germantown, MD 20875
301-540-9641
Metropolitan Grove

2 Metropolitan Ct.
Gaithersburg, MD 20885
Gaithersburg

5 S. Summit Ave. 
Gaithersburg, MD 20877
301-926-0092
Washington Grove

100 Railroad St.
Gaithersburg, MD 20877
Rockville

307 Stonecrest St.
Rockville, MD 20850
301-762-3455
Garrett Park

11015 Rokeby Ave.
Garrett Park, MD 20852
Kensington

10417 Howard Ave.
Kensington, MD 20902
Silver Spring

1170 Bonifant Street
Silver Spring, MD 20910
Union Station

Mass. Ave. & First St. N.E.
202-906-3104

information (informacion)

MARC Timetable and Fare Info	800-325-RAIL
MARC E-mail	MARC@mtamaryland.com
MARC Train Status	www.marctracker.com
MARC Group TravelReservations Baltimore	410-454-7010
MTA Transit Information (Baltimore)	410-539-5000
Toll-free Transit Information	866-743-3682
TTY	410-539-3497
MTA Directory Assistance	888-218-2267
MTA Comment Line (Baltimore)	410-333-2354
MTA Police (24/7)	410-454-7720
Commuter Choice Maryland Commuter Benefits	410-767-8755
CommuterDirect.com	703-228-7433
Baltimore Camden Station	410-354-1093
Baltimore Penn Station	410-291-4267
Brunswick, MD	301-834-6380
Frederick, MD	301-682-9716
Martinsburg, WVA	304-263-3376
Washington, DC–Union	202-906-3109

LOST AND FOUND (PERDIDOS Y ENCONRADOS) 

Baltimore Penn Station	410-291-4267
Frederick, MD	301-682-9716
Washington, DC - Union Station	202-906-3109

Connections (conecciones)

Amtrak	800-872-7245
Annapolis Transit	410-263-7964
BWI Marshall Airport	800-435-9294
Connect-A-Ride (Laurel)	301-470-2248
Frederick County TransIT	301-694-2065
Harford Transit	410-612-1621
Howard Transit	800-270-9553
Loudoun Transit	877-777-2708
Metrorail & Metrobus (DC)	202-637-7000
Prince George's Co.–The Bus	301-883-5656
RIDE ON (Montgomery County)	240-777-7433
UM-Shuttle (College Park)	301-314-2255
UMBC Shuttle (Catonsville)	410-455-2454
Virginia Railway Express (VRE)	703-684-1001

See www.mtamaryland.com for additional connecting service.