MARC Ticketing Policies (Last Updated 03/2008)
ATTENTION: DO NOT LAMINATE YOUR MARC TICKET SINCE THIS PROCESS WILL DESTROY YOUR TICKET!
Ticket Inspections Passengers must allow conductors or any authorized representative to inspect all tickets or cash fare receipts upon request. Tickets must be removed from any carrying case if requested by the conductor and, if presented after date of expiration, must be surrendered. Passengers without valid tickets are subject to removal from train.
Ticket Forfeiture Alteration or mutilation of any ticket, or obtaining a ticket deceptively for the purpose of fraudulent transportation will result in forfeiture of ticket.
Lost Tickets Lost, stolen, or damaged MARC tickets are neither refunded nor replaced.
Refunds One-way tickets are non-refundable. Weekly tickets are refundable if returned no later than 11:59 PM the Friday prior to the effective week. Monthly tickets are refundable, based on calendar days, as follows: Prior to effective month = 100% Days 1 – 5 = 75% Days 6 – 10 = 50% Remainder of the month = 0% For more information about refunds, please call MTA Customer Service at 410 – 767 - 3999 or 410 - 539 - 3497 TTY.
Group Tickets (10 or more passengers) Customers must notify the MARC Operations Center two weeks prior to departure at 410-454-7010 between the hours of 9:30 AM and 12:30 PM, Monday through Friday.
Travel Beyond Washington Tickets to and from Washington are not valid for travel beyond Washington. Passengers wishing to travel through Washington must have a valid ticket to their final destination. Brunswick Line tickets are not valid for travel to equivalent zones on the Camden and Penn Lines.
Extension of Tickets Passengers holding weekly or monthly tickets wishing to travel to a point beyond their ticketed zone destination must pay the appropriate one-way, or two-trip fare from their ticketed destination zone to their new destination. Passengers holding one-way or two-trip tickets may pay the difference in fare between their ticketed and actual destination. No penalty will be charged for tickets extended aboard trains.
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