Elevator & Escalator Safety Procedures

For information on how to safely use Metro's elevators and escalators please visit these helpful web sites:

• The Elevator and Escalator Safety Foundation Interactive Education Program
• Safe-T Rider: Free program for schools and kids.

General Safety Rules

For elevators:

• Enter and exit carefully.
• Watch out for closing doors and do not touch doors while they are moving.
• If the doors do not open when the elevator stops, ring the alarm button and wait. Never force the doors open.
• Do not use elevators if there’s a fire. Use the stairs.

For escalators:

• Step on and off with care, and take extra care if you wear bifocals.
• Always stand facing forward.
• Never bring strollers, walkers or carts of any type on an escalator.
• Pay close attention and attend to small children.
• Hold onto the handrails and avoid the sides under the rail.
• Move quickly and away from exit areas.
• Never walk on a escalator that is not moving.